Australia

The land down under is home to over 19 million people. It is another cultural hub that unites and celebrates different people and cultures working together to make it one of the most developed economies in the world. When it comes to communication, Australia is one of the few nations with equal or more number of cell phones than the population.

This makes it perfect for businesses to target the market potential with the simplest and oldest of channels with advanced telecommunication technologies and mediums. Now, you can simply upload your contacts and send messages with your latest promotions or even communicate with your employees in real-time.

Coverage

We have direct connections with carriers in Australia which means users can easily send messages across any networks. The most common networks we cover in Australia are as follows;

  • Telstra MobileNet

  • Lycamobile

  • Yes OPTUS

  • Free SMS API Access :

    Users can integrate with our service to send messages straight from their software or application. We support REST and SOAP based API for our users along with WP-SMS plugin.

  • Sender ID :

    Sender ID is supported for both promotional and Transactional traffic only. Users can send OTPs, Alerts and notifications using their business or product name. It is free of cost and can be activated instantly from your dashboard.

  • Unicode :

    This enables users to send messages in any language using Unicode characters so you can text in Arabic as well.

  • Short code :

    Not available

  • Dedicated number :

    Available upon request

  • Texts Containing Hyperlinks :

    Messages containing links are allowed.

This allows users to quickly troubleshoot their SMS delivery status by unveiling the possible scenarios and guidelines which apply to that specific country that may cause delivery failure, delays, format changes and other errors.

SMS delivery failure or delay is caused by the following restrictions or reasons;

1) Message Delay

  • Network Delay :

    Messages are sent out instantly from our portal. However, there are some rare temporary delays from the networks due to network congestion. This may be due to some special trending events like holidays and notable events, etc. Messages are still delivered within 15 minutes.

2) Message Failed

  • Insufficient Balance :

    Please ensure that you have sufficient balance in your account to send messages according to your volume requirement.

  • Carrier Spam Filter :

    Messages should be sent out according to their use case. Illegal content or spam is usually filtered out by the carriers.

Note :

If you have any other delivery issues, you can engage with our 24/7 live support team so we can diagnose and resolve them within no time.