Free SMS API Access :
Users can integrate with our service to send messages straight from their software or application. We support REST and SOAP based API for our users along with WP-SMS plugin.
Sender ID :
This enables users to send messages in any language using Unicode characters. You can send messages from our platform in multiple languages.
Short code :
Long code :
Long code is used for transactional traffic or P2P communication. Customers can purchase local numbers for notification and alert texting.
Standard Number :
The standard numbers are available under “manage numbers” tab on your account. The cost of a number is $1.00 on a monthly recurring basis with a limit of 200 texts per day. Customers can buy numbers according to their daily volume. i.e. 2 numbers = 400 texts a day. Standard texting rates apply and Incoming replies are free.
Toll-free Number :
For higher texting volume, you can buy a toll free number on a monthly basis as well for $5.00 per number. Standard texting rates apply however; incoming messages are charged the same as outgoing, which will be deducted from your account. You can also send marketing content using toll-free number.
Texts Containing Hyperlinks :
Messages containing links are allowed only on short code.
This allows users to quickly troubleshoot their SMS delivery status by unveiling the possible scenarios and guidelines which apply to that specific country that may cause delivery failure, delays, format changes and other errors.
SMS delivery failure or delay is caused by the following restrictions or reasons;
1) Message Delay
Network Delay :
Messages are sent out instantly from our portal. However, there are some rare temporary delays from the networks due to network congestion. This may be due to some special trending events like holidays and notable events, etc. Messages are still delivered within 15 minutes.
2) Message Failed
Insufficient Balance :
Please ensure that you have sufficient balance in your account to send messages according to your volume requirement.
Quota Exceeded :
Using long code, each standard number is limited to sending 200 texts a day. If the messages exceed the limit, they will fail to go out. Please ensure that you purchase enough numbers to meet your volume requirement.
Carrier Spam Filter :
Messages should be sent out according to their use case. Marketing messages or illegal content are usually filtered out by the carriers if you use standard number. For marketing content, please use toll-free number.
Destination Number in Opt-Out Database :
Some recipients may be part of other campaigns and possibly be in our opt-out database which means they have opted-out from the service. They are automatically removed from your keyword or they do not receive your message until they opt-in to the service again.
If you have any other delivery issues, you can engage with our 24/7 live support team so we can diagnose and resolve them within no time.